Master information

Task description and requirements

On behalf of our client, a well-established organization in the pharmaceutical sector, we are seeking an Interim ServiceNow Architect.


Key Responsibilities:

• Lead the ServiceNow architecture in the areas of HR Service Delivery (HRSD), Procurement, and/or Creator Apps, ensuring solutions follow established best practices and deliver maximum value.

• Design and architect scalable service workflow solutions that align with both business demands and technical/architectural frameworks.

• Actively contribute to the architecture review board to maintain quality standards and approve technical developments.

• Develop comprehensive architectural documentation including design blueprints, integration strategies, and deployment models.

• Spearhead proof-of-concept efforts to validate proposed solutions.

• Ensure adherence to software development standards, as well as security and privacy regulations, throughout the development lifecycle.

• Provide technical leadership and mentorship to development teams during implementation phases.

• Monitor and assess solution performance, offering strategic improvements where necessary.

• Conduct workshops and training to deepen architectural knowledge and practice across the organization.

• Engage in global IT communities and governance groups to exchange insights and stay current with industry advancements.


Your Background:

• Bachelor’s and/or Master’s degree in Computer Science, Software Engineering, or a related technical discipline.

• Demonstrated experience working with the ServiceNow platform, especially in HRSD, Procurement, and Creator Apps.

• Background in IT service management solutions (e.g., ICT integration) and process automation.

• Expert knowledge of IT architecture and design best practices.

• Strong foundation in usability principles and techniques.

• Experience with UX design methodologies, including ideation and storyboarding.

• Excellent communication, presentation, and storytelling capabilities.

• Practical experience collaborating within multidisciplinary teams and working closely with developers in large-scale implementations.

• Comfortable operating in fast-paced agile or Scrum environments.

• Solid understanding of the full software development lifecycle.

• Proficient in both written and spoken English.

• Strong conceptual thinking, analytical skills, and decision-making ability.

• Proven ability to collaborate effectively with individuals from diverse cultural and professional backgrounds.


Does this mandate sound just right for you and can you meet the required parameters? Then we look forward to receiving your current profile and information on your current availability in terms of time and location.

We greatly appreciate the trust you have placed in us with your application. As we receive numerous applications via various channels every day, we would ask for your understanding if we do not respond immediately. We check every application with the utmost care.

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