Business Analyst
Hourly rate: members only
Availability: members only
Willingness to travel: At home
Professional status: Freelancer
Last updated: 25 Mar 2026
Total work experience:
Language skills: English,
Personal summary
Experienced and results-oriented Business Analyst with a strong background in IT, offering over 4 years of expertise in driving business process transformation and operational optimisation. Proven track record in analysing large datasets to enhance customer experience by 32% and boost operational efficiency across diverse industries. Skilled in stakeholder management, requirements gathering, and implementing agile methodologies to deliver successful projects within scope, timeline, and budget. Adept at leveraging technical acumen and strategic insights to generate actionable recommendations and drive continuous improvement. Holds an MSc in Project Management and is committed to delivering high-quality solutions that align with organisational goals and foster sustainable growth.
Skills
Stakeholder analysis3 Process- / workflow3 Risk management3 Process and gap analysis3 Business process analysis3 Stakeholder engagement3 Jira3 Visio3 User stories3 RAID monitoring3 UAT testing2 Operating model design2Language skills
English
Advanced