Product Designer

Hourly rate: members only

Availability: members only

Willingness to travel: At home

Professional status: Freelancer

Last updated: 7 Mar 2026

Total work experience:

Language skills: English,

Personal summary

Hi, I'm Charlotte; a Designer with 6+ years' experience turning complex technology into clear, intuitive products. I've worked across AI, automation, blockchain, and data integration, with a strong focus on enterprise SaaS. I’m currently leading the transformation of product experiences at PCS, helping care professionals spend less time wrestling with tools and more time focusing on residents. Before that, I spent several years at IBM, designing enterprise SaaS products like App Connect, Watsonx Orchestrate, and Event Automation; where I learned how to balance user empathy with technical complexity at scale. My strengths include: - End-to-end design, from research to delivery - Facilitating workshops to align teams and accelerate clarity - Designing for scale using Enterprise Design Thinking - Collaborating with engineers to bring ideas to life - Mentoring early-career designers I'm a certified Enterprise Design Thinking Coach and passionate about designing tools that make things easier and more meaningful.

Skills