Stakeholder Engagement Professional and Virtual Assistant

Personal summary

I am a highly organised and proactive Stakeholder Engagement and Communications Professional with over 15 years of experience in office administration, public sector services, and virtual support. My career spans across Housing, Welfare, Local Government, and most recently, the NHS, where I’ve developed a deep understanding of effective communication, community engagement, and project coordination within complex organisational environments. I bring a strong blend of administrative expertise and strategic communication skills, enabling me to build relationships, manage stakeholder expectations, and deliver clear, high-quality outputs under pressure. My background allows me to support senior leaders, write a service area strategy, coordinate multiple projects, and maintain professionalism across all interactions. Key skills and competencies include: Stakeholder Engagement and Relationship Management Internal and External Communications Virtual Assistant and Administrative Support Email and Calendar Management Report Writing and Presentation Preparation Project Coordination and Meeting Support CRM Management Microsoft Office and Google Workspace Proficiency Event Planning and Documentation Research, Analysis and Information Management I am passionate about helping organisations communicate clearly, stay organised, and achieve results efficiently. Whether providing virtual assistance, managing correspondence, or supporting engagement activities, I take pride in delivering professional, detail-oriented, and reliable support tailored to each client’s needs.

Skills

Stakeholder analysis2 Data Entry12 Administrative Support15 Email Management15 Calendar Management15 Microsoft Office Applications15 Camtasia1 Video Editing1 Content Creation2 Writing Communications2 Customer Relationship Management15 Project Coordination2 Project management - communication2 Presentation Preparation15 Process Improvement2 Digital Marketing2 SEO / SEM2