French-speaking Customer Support/1st Line Technical Support Engineer

French-speaking Customer Support/1st Line Technical Support Engineer

Hourly rate: members only

Availability: members only

Willingness to travel: At home

Professional status: Freelancer

Last updated: 10 Dec 2025

Total work experience:

Language skills: French, English,

Personal summary

Technical Support Engineer / Technical Support Analyst with over a decade of experience in technical troubleshooting,customer support, and risk management. Skilled in diagnosing and resolving complex issues, delivering outstandingservice, and cultivating strong relationships with clients, teams, and partners. Adept in CRM systems including Zendesk,Netsuite, and Salesforce, with a proven record of improving support processes and customer satisfaction. Bilingual inFrench and English, with intermediate German and Spanish, committed to delivering innovative management.

Language skills

French

Native speaker

English

Fluent knowledge