Test Lead

Personal summary

Dynamic and results-driven IT professional with 17+ years of expertise in Quality Assurance, Defect Management, and Test Automation across Cloud, Financial Services, and Customer Service domains. Proven success in reducing defect turnaround time by 30% and improving test efficiency by 40% through automation frameworks and CI/CD pipeline integration. Proficient in SDLC, Agile (Scrum) methodologies, and test management tools like JIRA and Quality Centre. Experienced in a wide range of testing types, including manual and automated testing (Selenium, QTP), regression, SIT, UAT, security, performance, and API testing (Postman), with strong SQL database validation skills across both agile and waterfall environments. Adept at managing end-to-end defect lifecycles, collaborating with cross-functional teams to drive issue resolution, and optimizing system performance. Recognized for leading high-impact projects, ensuring 100% SLA compliance, and improving customer satisfaction by 20%. Certified Scrum Master, skilled at aligning QA processes with business goals and driving continuous improvement in fast-paced, regulated environments.

Skills

Selenium7 Function testing17 Jira10 Non Functional testing8 Python5