Customer Service Specialist

Customer Service Specialist

Hourly rate: members only

Availability: members only

Willingness to travel: Worldwide

Professional status: Student

Last updated: 28 Apr 2025

Total work experience:

Language skills: English, Finnish,

Personal summary

With 9 years of experience in customer service and management, I specialize in providing high-level support and ensuring smooth operations for businesses. Currently serving as a Senior Executive at Label Solutions Bangladesh, a leading garments accessories company, I manage customer relationships, coordinate teams, and drive business growth through strategic planning and proactive problem-solving. I excel at: * Building and maintaining strong client relationships. * Handling complex customer inquiries and resolving issues efficiently. * Overseeing team performance and ensuring high-quality service standards. * Managing customer accounts, orders, and communications to ensure satisfaction. * Implementing process improvements to optimize workflow and customer experience. As a dedicated professional, I am committed to delivering excellence in customer service management, helping businesses maintain strong client connections and enhance operational efficiency. Whether you need assistance with customer relations, account management, or team coordination, I am ready to offer reliable and high-quality remote support. Let's work together to achieve your goals and ensure your clients are always satisfied.

Language skills

English

Fluent knowledge

Finnish

Beginner