Customer Service Specialist

Hourly rate: members only
Availability: members only
Willingness to travel: Worldwide
Professional status: Student
Last updated: 28 Apr 2025
Total work experience:
Language skills: English, Finnish,
Personal summary
With 9 years of experience in customer service and management, I specialize in providing high-level support and ensuring smooth operations for businesses. Currently serving as a Senior Executive at Label Solutions Bangladesh, a leading garments accessories company, I manage customer relationships, coordinate teams, and drive business growth through strategic planning and proactive problem-solving. I excel at: * Building and maintaining strong client relationships. * Handling complex customer inquiries and resolving issues efficiently. * Overseeing team performance and ensuring high-quality service standards. * Managing customer accounts, orders, and communications to ensure satisfaction. * Implementing process improvements to optimize workflow and customer experience. As a dedicated professional, I am committed to delivering excellence in customer service management, helping businesses maintain strong client connections and enhance operational efficiency. Whether you need assistance with customer relations, account management, or team coordination, I am ready to offer reliable and high-quality remote support. Let's work together to achieve your goals and ensure your clients are always satisfied.
Skills
Microsoft Office 3659 CRM (Customer Relationship Management)9 Customer analysis9 Customer acquisition9Language skills
English
Fluent knowledge
Finnish
Beginner