Business Improvement Consultant
Hourly rate: members only
Availability: members only
Willingness to travel: Within the UK
Professional status: Freelancer
Last updated: 25 Jan 2024
Total work experience: 20 year(s)
Language skills: English,
Personal summary
A high-performing Senior Operations Continuous improvement Leader with a significant Contact Centre background in Financial Services and Telco. An articulate communicator and collaborator. A strategic thinker and thought leader excelling in Customer Experience, People development, Stakeholder Management and Operational Excellence. A Speech Analytics SME. An advocate for the vulnerable customer. A highly collaborative and multi award-winning practitioner, achieving amazing results through the empowerment of others
Language skills
English
Native speaker