Incident / service management / ITIL
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We have found 28 freelancers for category Incident / service management / ITIL
Engineer, computer technician
I have been working like service enginieer and technician in a petrol station network more than 11 years providing round-the-clock support for users and equipment operation. I have a perfect...
Petrol station / filling station technology 12 Computer engineering 12 Service management 12 Network administration 10 Network engineering 10 Network security 11
Microsoft Office 365 5 IT security 3 Call Center 4 IT technician /field engineer 4 IT support 7 Cloud computing 4 Cyber security 4 VDI (Virtual Desktop Infrastructure) 5 IT System management 4 ITIL 4
IT Project Manager
Experienced information technology manager with a demonstrated history of working in diverse industries. Skilled in Windows Server, IT management, project management, system administration and...
IT consulting 10 IT outsourcing concepts 3 IT service management (ITSM) 10 Project management 5 IT support 10 IT technician /field engineer 10 ITIL 10 Citrix Presentation Server 3 Citrix XenServer 3 Windows Server (allg.) 10
Solution Architect / Bid Writer
A flexible, self-motivated individual with a sustained track record in Service Delivery Consultation and Management, ITSM Solution Architecture and Transformation within IT Operations. Proven ability...
Verified references: 1
ITIL 15 IT service management (ITSM) 10 Bid- / proposal management 3 Management 5 SIAM 5
IT Infrastructure & Cloud Project & Delivery Manager
I am a Business focus leader with proven accomplishments in the productive leadership of IT Infrastructure Management and Public Cloud services, combined with strong business knowledge. Consistently...
IT service management (ITSM), Cloud 15 Cloud computing 13 ITIL 15 Prince 2 12 Project management (IT) 13 Microsoft System Center Operations Manager (SCOM) 13 Presales 10 Service-level-management (SLA) 13 Amazon Web Services (AWS) 11 IT service charges 11
Project - start-up-workshop 15 Project assistant 16 Project assistant (IT) 15 Project controlling 15 Project costing 15 Project documentation 15 Project management implementation 15 Service management 10 Change management 8 Change-request-management 15
MIS Manager, Operations Manager, CoE Manager, Customer Experience
I have over 17 years of work experience in leading large teams in Service Operations, Project Management, Customer Experience Management & MIS Management, working with the clients from different...
Workforce management (WFM) 2 ITIL 1 Project management (IT) 5 CRM (Customer Relationship Management) 16 Transition Management 5 Supplier management 7
Experienced Virtual Assistant
I'm a virtual assistant working with solo professionals and small business owners. I specialise in helping with all the backend pieces of your business like email & calendar management, book keeping...
Spreadsheets 20 Powerpoint 15 Word 20 WordPress 10 Divi themes 5 Email 10 Double bookkeeping 15 Budget & Expense management 15 ITIL 15 IT support 20
Support & Service Specialist
As a highly qualified and experienced consultant, I provide top-notch consulting services to businesses seeking to achieve their goals. With a proven track record of success, I have accumulated...
SQL 10 2nd & 3rd level support 10 Incident management 10 Change management 8 Service-level-management (SLA) 10 ServiceNow 10 Jira 3 ITIL 10 Agile development 5
IT Service Manager
In my previous roles as well as managing a service and delivering at a high level I was also tasked with the Business continuity and Disaster Recovery process for the account. This involved high...
Service management 5 Data analysis 10 CRM (Customer Relationship Management) 5 SQL 10