Data Entry / Customer Service - REMOTE

Hourly rate: members only

Availability: members only

Willingness to travel: Europe

Professional status: Freelancer

Last updated: 1 May 2024

Total work experience: 40 year(s)

Language skills: English, Italian,

Personal summary

I am looking for a remotely based position so I can work from home, up to 20/25 hrs per week - perhaps more for the right role. Week days preferred but can be a little flexible. Evenings no problem. Will consider full time short term contracts. My strengths are great communication skills - listening and verbal. Attention to detail with a customer service focus. Computer skills, word and excel. Database and data entry experience. Maturity and patience. Strong administrative background including reporting to clients and management of production teams. Michelle Reid Experienced Operational and Clerical Administrator With a wealth of experience in administrative system management and data input, I have worked within both commercial and private industry at various levels up to Senior Management. Able to both lead and follow, delivering great customer service and ensuring clear communication is always my priority. I am competent at operating within existing systems and enjoy helping to develop and improve methods of working and assisting management in achieving their goals. I would describe myself as • Able to follow instructions and operate with my own initiative • Have the ability to read, understand and follow oral and written instructions • Details orientated • Reliable and punctual • Target driven to achieve the task which has been set • Flexible to work extra hours to achieve tight deadlines when necessary • Fully competent typist with experience in Word, Excel and other operating systems • Team player who enjoys working as part of a group and equally comfortable to complete tasks on my own My private and secure workspace in my home with a fast and reliable internet connection allows me to work efficiently and confidentially. Also, I have a smartphone and can be contacted via facetime, phone, email, WhatsAPP or text. Previous experience in administrative and clerical roles include: • confidential interview transcription and data entry for Serious Fraud Office in New Zealand • loading retail product information into new computer system for a major retailer • Executive Assistant to the Manager of Drake Personnel in New Zealand • set up new database using Microsoft systems • management of accounts payable and receivable for Ford Credit • Throughout my working life I have been able to fulfill various roles and responsibilities in short term contracts for companies as varied as Nestle to a hearing aid company and an international Re-Insurer. My experience in all these different areas of work has brought me to the person I am today - tenacious, hard-working, focused on the detail without losing sight of the big picture. I am looking for a role which I can bring my skills to, achieving great results for any clients I am lucky to work with. As a bit of background ... I grew up in New Zealand - since leaving school I have worked across 5 countries in many different industries including TV/Film, Recruitment, Travel and Tourism, Catering and Hospitality, Real Estate, Shop Fitting and Property Renovation to name a few. I came to live in the UK in 2006 and am now a UK Citizen. Personal Details Driver's License: Cars Work Experience Customer Service and Administration Self Employed - Masham January 2006 to Present Over the last years I also have worked with my husband, assisting him with the administration in his role as Business Development Director in the Shopfitting industry. We also renovated our property and built a new home which we project managed together. Visual Effects Producer 1998 - 2004 I worked with Photon VFX on the Gold Coast in Australia. Starting as the temporary receptionist I stayed with the company to work up to the management level, producing VFX for film and television for local and international clients. This involved taking the client brief and scheduling artists for complete the scope of works on time and on budget. Education A-Level or equivalent in Biology, English, Maths, Social Studies, Drama Howick College - Auckland City, Auckland 1979 to 1983 A-Level or equivalent Certifications and Licenses TQUK Level 2 Certificate in Event Planning (RQF) February 2021 to Present Completed the Leve 2 Certificate in Event Planning with the Skills Network online. City & Guilds Level 2 Certificate Customer Service course January 2020 to Present Completed this 2 day in person course in Masham Additional Information I am looking for a remotely based position so I can work from home, up to 20/25 hrs per week - perhaps more for the right role. Week days preferred but can be a little flexible. Evenings no problem. Will consider full time short term contracts.

Certificates

City and Guilds Level 2 Certificate in Customer Service - Distinction

2020 United Kingdom

TQUK Level 2 Certificate in Event Planning

2021 United Kingdom

Language skills

English

Native speaker

Italian

Beginner