Sales manager, customer service manager

Personal summary

Multilingual event manager and communicator with a diverse range of experiences, spanning artistic direction, customer relations, radio hosting, and consultancy. Over 7 years of experience in coordinating teams, organizing events, and delivering excellent customer service, while proficiently maintaining cross-cultural communication. Exceptional skills in script development, conflict resolution, and problem-solving. With a strong background in handling various stakeholders, especially within theatrical sector, Proven track record in adhering to strict guidelines and policies, ensuring health and safety practices, and delivering top-tier event experiences.

Skills

Event Marketing / Event management7 Team leadership7 Cross-cultural communication6 Customer service10 CRM (Customer Relationship Management)7 Script development4 Creative writing10 Sales and upselling techniques3 Conflict resolution3 Problem- solving3