IT Infrastructure Engineer

Personal summary

I have experience in managing Windows MS Active Directory 2003, 2012 & 2016 infrastructures, RDC Manager, MS Windows 7 & 10, MS Windows Server 2012, 2016 & 2019, MS Server Manager 2020, MS Office 2013, 2016, 2019 & 365, Cerberus FTP Server, Hyper-V, failover manager, SCCM 2010, MS Teams, Skype/Lync, Zoom, Webex, Anydesk, GoToMyPC, Adobe Creative Suite, Numara Footprints-Project Management, TestRai Test Case Management, Redmine, Atlassian products (Jira Service Desk, Confluence, Bitbucket, Bamboo, Crucible & FishEye), Mimecast Email Security, Matrix - Easynet, TalkTalk Business Portal, GTT's EtherVision PMP - Password Manager Pro, MobileIron, PuTTY and Wireshark, PowerShell & PS ISE, JFrog Artifactory, Advanced Group Policy Management, MS Published Applications and RSA SECURID Management Console.

Skills

IT support5 VDI (Virtual Desktop Infrastructure)5 SCCM (System Center Configuration Manager)5 Jira5 Confluence (Atlassian)5 Remote maintenance / remote Service5 Mitel5 Active Directory5 Windows Server 20165 Windows server 20195