software engineer

Hourly rate: members only

Availability: members only

Willingness to travel: Within the UK

Professional status: Freelancer

Last updated: 4 Jul 2025

Total work experience:

Language skills: English,

Personal summary

Professional Summary Detail-oriented and versatile Support Engineer with 4+ years of experience in IT support, system debugging, and infrastructure automation across cloud and on-prem environments. Proficient in troubleshooting complex technical systems, maintaining Linux/Windows infrastructure, and authoring repair documentation aligned with operational needs. Skilled in Python/Bash scripting, hardware diagnostics, and cloud tooling (AWS, GCP). I have MSc in Computing (UK), combining hands-on expertise with academic insight. Passionate about improving operational workflows, driving automation, and collaborating across hardware, software, and support teams to deliver scalable and secure systems. Professional Experience Support & Systems Engineer Teqworth Systems International, Kenya | Sept 2022 – Nov 2023 • Diagnosed and repaired hardware issues across workstations, servers, and embedded devices. • Maintained and improved internal tooling on Linux-based systems using Python and Bash. • Supported network configurations, RAID setups, and secure firewall deployment. • Authored and updated internal support documentation and repair workflows. • Reduced ticket resolution times by 30% through automation and structured escalation processes. QA Automation Reviewer (Contract) Test Pro, USA | June 2023 – Nov 2023 • Reviewed and debugged automated tests (Java, Selenium); provided defect reports and refactor suggestions. • Mentored students on CI/CD pipelines, REST API usage, and testing best practices. • Contributed to internal UAT-style reviews of code submissions and feedback loops. Part-time Lecturer – ICT & AI Systems Kabarak University TVET, Kenya | Sept 2022 – Nov 2023 • Delivered hands-on instruction in Python, IoT, SQL, and embedded systems. • Supervised hardware/software integration projects leveraging cloud and AI workflows. • Advised students on debugging, circuit setup, and log analysis for IoT devices. Supply Teacher – ICT Coba Education Agency, England | May 2024 – Present • Delivered practical IT lessons using diverse systems and managed AV tools in classroom setups. • Performed real-time troubleshooting of Windows/macOS devices, projectors, and wireless systems. Logistics & Safety Support (Porter) NHS, Northampton General Hospital, UK | July 2024 – Present • Supported daily hospital operations with a focus on reliability, safety, and high-stress task management. Education MSc Computing University of Northampton, UK | Jan 2024 – Jan 2025 BSc Computer Science & IT Kabarak University, Kenya | 2017 – 2021 Key Projects AI Posture Monitoring System Designed and built a wearable IoT device for posture correction using embedded Linux and real-time ML inference. Smart Agriculture Platform Developed a cloud-based analytics dashboard using sensor data and ML for farm health predictions and automation. Technical Skills • Systems & Troubleshooting: RAID, firmware flashing, hardware diagnostics, log parsing • Scripting & Automation: Python, Bash, Git, CI/CD, Docker • Cloud Platforms: AWS (EC2, S3, IAM), Google Cloud, Infrastructure-as-Code • Networking & Protocols: HTTP, DNS, TCP/IP, VPNs • OS Environments: Linux (Ubuntu, RHEL), Windows, macOS • Hardware & Embedded: Raspberry Pi, Arduino, system imaging • Data & APIs: MySQL, PostgreSQL, MongoDB, RESTful APIs Certifications & Achievements • Technology Entrepreneurship – HarvardX (edX) • Winner – MLH Hardware Hackathon • Verified International Academic Credentials – WES • Published article – Military Robots & IoT (LinkedIn) • Workshop Host – Kabarak Robotics Club Community Engagement • Event Organizer – Major League Hacking (MLH) • Mentor – Peer coding and technical interview preparation

Skills