Tech support and customer service specialist

Personal summary

With 17 years of dedicated experience in tech support and customer service, I am a seasoned professional committed to delivering exceptional support and satisfaction to our valued customers. My extensive knowledge of technical troubleshooting, strong communication skills, and a proven track record of problem-solving have allowed me to excel in this dynamic field. I take pride in my ability to provide efficient solutions, foster positive customer relationships, and adapt to the ever-evolving technology landscape.

Skills

Networking2 Techical project- / team leading3 Microsoft relationship manager3 CRM (Customer Relationship Management)3 Workshop - customer orientation15 Copy editing4 Postsales3 Account management10 Appointment setting3 Translation4