Ziclarey

Hourly rate: members only

Availability: members only

Willingness to travel: Within the UK

Professional status: Freelancer

Last updated: 10 Oct 2022

Total work experience:

Language skills: English,

Personal summary

I have been engaging courteously with customers via various channels; phone calls, and emails. Professionally handle incoming requests and ensure that issues are resolved both promptly and thoroughly. Provide prompt and accurate information to customers in response to enquiries about products and services. Log customers’ complaints and enquiries for analysis and decision making - collecting customers’ information as well as other call related data as required in templates. Manage customer database. Lastly, I continuously evaluate and identify opportunities to drive process improvements that positively impact customer experience.

Skills