Virtual Assistant

Hourly rate: members only

Availability: members only

Willingness to travel: At home

Professional status: Freelancer

Last updated: 1 Feb 2023

Total work experience:

Language skills: English,

Personal summary

Hi! I am a detail-oriented customer support specialist for 8 years now. As a customer support specialist, I am dedicated to helping customers with complaints and questions, giving customers information about products and services, taking orders, process payments and returns. Aside from the primary job, I also handle customers' concerns and inquiries via social media platforms such as Facebook and Instagram. My people skills are my greatest strength. I find it easy to connect with almost anyone, and I often know how to empathize with others in an appropriate way. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people. the skills necessary to communicate with others, solve problems, demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints.

Skills